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It’s a commitment to enterprise-grade protection, backed by security, privacy, always-on reliability, and ethical & responsible AI, which serve as our fundamental pillars to earn and keep your trust.
Mindtickle is engineered to protect what matters — your data, your users, and your business. With certifications like SOC 2, ISO standards, HIPAA, and deep compliance coverage, backed by third-party validation, we ensure your data is guarded at every touchpoint.
From infrastructure to identity, every layer is fortified to meet the highest benchmarks, enabling enterprise-grade assurance that keeps your operations running sharp and secure.
Mindtickle embeds privacy by design into every workflow, guided by clear principles and supported by controls to govern every byte. We align and support global compliance, such as GDPR, CCPA, and DPF out of the box to ensure your data remains governed, structured, and compliant with regulations that matter.
Built with transparency, your teams act confidently and compliantly, fulfilling the promise that your brand’s trust stays intact, every time at every step.
Mindtickle delivers always-on availability through globally distributed infrastructure, automated failovers, and a 99.9% uptime SLA. Whether you’re growing steadily or surging fast, with built-in redundancy and disaster recovery, the platform is engineered to scale as you do, delivering resilience at the core.
The platform stays connected and remains in motion — ready before you need us to be — delivering the availability you can count on.
Mindtickle uses enterprise-grade models that are never public and ensures your data is never used to train AI. We prevent cross-customer exposure through strict data boundaries, with an approach compliant with the EU AI Act and ISO 42001.
Built with guardrails, our systems are governed, explainable, enterprise-approved, and designed to remain transparent, ethical, and fully under your control.
Mindtickle is highly rated by top-tier security ratings such as UpGuard, Mastercard RiskRecon, and SSL Labs. Topping cybersecurity charts, Mindtickle is recognized by SecurityScorecard in their global top 10, among 12 million rated companies.
With verified security scores, audit-ready assessments, and proof on demand, we provide reports and certifications at your fingertips—all through a transparent Trust Center, where we turn compliance into clear, verifiable measures you can rely on.
Our compliance portfolio reflects a deep commitment to safeguarding your data across borders and aligns with top international regulations, covering cloud security, privacy, responsible AI, and business continuity, to ensure complete trust and enterprise readiness.
Standard for implementing and continually improving processes using Information Security Management System (ISMS)
Standard for protecting cloud environments with information security techniques addressing evolving threats and risks
Standard for safeguarding personal information in public clouds considering privacy principles and regulatory compliance
Standard for managing business disruptions and platform recovery through Business Continuity Management System (BCMS)
AICPA Service Organization Control Report on Security, Privacy, Availability, and Confidentiality based on Trust Service Principles
Executive summary of SOC 2 Report demonstrating control effectiveness and management assertion
Security, Trust and Assurance Registry (STAR) Level 1 Certified with Cloud Security Alliance for Cloud security and transparency
Standard for safeguarding personal data and ensuring compliance through Privacy Information Management System (PIMS)
EU General Data Protection Regulation (GDPR) for Data Protection and Privacy of EU Individuals and Export of PII
California Consumer Privacy Act (CCPA) for Data Privacy and Consumer Protection of California Residents
The Data Protection Act (DPA) 2018 is the United Kingdom’s (UK) implementation of the General Data Protection Regulation (GDPR)
EU Standard Contractual Clauses (SCCs) for lawful and secure transfer of PII from the EU to third countries under the GDPR
UK International Data Transfer Agreement (IDTA) for safeguarding PII transfers from UK to countries without an adequacy decision
Asia-Pacific Economic Cooperation Privacy Recognition for Processors (APEC PRP) framework for data protection in Asia-Pacific region
Standard for ensuring ethical, secure and transparent governance of AI through AI Management System (AIMS)
EU regulation for AI systems establishing risk-based framework mandating governance, transparency and human oversight
US Health Insurance Portability and Accountability Act for Data Privacy and Security of Protected Health Information
US FDA Regulation for Controls on Computer Systems used in Electronic Records in support of GxP-regulated Activities
SEC Rule 17a-4 regulation by the U.S. Securities and Exchange Commission and mandated by FINRA for dealer-brokers
Aligned with the Standardized Information Gathering (SIG) questionnaire developed by Shared Assessments
Vendor Security Alliance (VSA) led an industry-recognized security assessment to evaluate vendors’ security practices
Higher Education Community Vendor Assessment Toolkit (HECVAT) for data protection in higher education institutions
From security policies and privacy by design to business continuity and responsible AI, Mindtickle embeds trust at every layer of the platform. We empower customers with control, transparency, and robust safeguards across availability, compliance, and ethical AI practices.
We welcome the security community; ethical hackers, speak up. Responsible Disclosure Program open for your reports. Each submission triaged fast; prioritized by impact and urgency to protect your data. Always proactive and transparent.
Security is a shared responsibility; you control key settings: enforce SSO; manage roles; handle user provisioning and data lifecycle. Align with your policies; meet compliance requirements on your terms.
Third-party risk, we own it like our own. Every vendor faces strict due diligence; meets our security, privacy, and compliance standards. Trust extends end-to-end across our entire ecosystem.
Customer data protected by layers; encryption, access controls, continuous monitoring, employee training. Robust technical and organizational safeguards to keep confidentiality, integrity, availability intact.
Audit-ready by design; always current trust assets. Documentation, evidence, certifications up to date and ready to support your audits and vendor checks.
Your trust matters to us. Mindtickle protects your personal data and uses it only to provide its services. Our privacy practices are clear, respectful, and globally compliant.
Seamless, secure, always on. We use cookies to keep you signed in, moving fast, and fully protected. Our Cookie Policy tells you exactly how.
Clear, compliant, and accountable. Our Transparency Report outlines global government requests, reinforcing our promise to safeguard your data.
Your data stays yours. We don’t sell it ever. It’s only shared with trusted partners to deliver our services. To exercise your rights, contact us or submit the Individual Rights Request Form.
Your data is in good hands. We thoroughly vet every sub-processor and annually perform their review. Check out who we work with in our Sub-processor Repository.
Our pre-signed Data Processing Agreement lays out exactly how we handle your data, covers it all data types, legal compliance, laws, and global transfer standards. Easy, clear, and ready when you are.
Wherever your data goes, security goes too. We follow GDPR and UK GDPR, transfer data using EU SCCs (2021) and the UK IDTA, and are certified under the EU-U.S. Data Privacy Framework with UK and Swiss extensions.
We assess the risks so you don’t have to. Our Data Transfer Impact Assessments cover recipient country laws, access concerns, and adequacy of safeguards. Need transparency? We’re happy to share the details.
Privacy isn’t an add-on, it’s built in. Every feature is reviewed for risks, every workflow designed to minimize exposure. With encryption, audit logs, and strict policies, your data stays secure and compliant.
Your data securely stored; replicated across multiple, geographically isolated availability zones. Built-in durability, resilience; seamless access anytime, anywhere.
Platform engineered for reliability at scale. 99.9% uptime SLA; proven availability record. Reliability isn’t a goal, it’s our standard.
Documented BCP with clear roles, alerts, and recovery steps. Fast response; minimal disruption. Your business stays up no matter what.
Semi-annual disaster recovery drills; tested for real-world readiness. Validate fast response and recovery, keeping your data and services safe, even during unexpected events.
Recovery Time Objective (RTO) of 12 hours, Recovery Point Objective (RPO) of 1 hour; minimizing data loss and downtime risk.
Your privacy is our priority. We use enterprise grade AI through Microsoft Azure OpenAI and AWS Bedrock. Your data never touches public models—it’s secure, confidential, and fully protected.
Your data belongs to you, not to AI. We never use your data to train AI, now or ever. We’ve opted out of AI training to keep your information completely out of any model’s learning.
Your information is accessed only to process your request and is deleted instantly. We’ve opted out of storing anything in AI systems, nothing is kept, learned, or remembered.
Your data and anything AI creates with it, belongs to you. Mindtickle acts solely as a processor, processes it only on your behalf, and only under your instructions.
Every AI interaction is encrypted, isolated, confidential, and private. Your data never crosses into other systems or customers it stays safe, end to end.
Your data stays private without human oversight. We’ve opted out of human review in AI systems. Only automated tools monitor for abuse detection, your data stays private, always.
We do not engage in high-risk AI processing. Our AI features are audited and aligned with the EU AI Act. We don’t engage in prohibited or high-risk AI, and we’ve got third-party validation to it.
Our AI Terms make it simple: you stay in control of your data and how it’s used. No surprises, just full transparency.
We commit to Responsible AI principle in every step of the way. We build AI responsibly fair, transparent, secure, and privacy-first. Responsible AI isn’t just a principle, it’s our practice.
Validated by global cybersecurity benchmarks and verified by leading enterprise marketplace assessments, Mindtickle delivers compliance, transparency, and trust at scale.
Grade A on SecurityScorecard. Near-perfect 100 score consistently maintained across ten risk domains. Ranked 3rd in Information services, in the top 10 globally out of 12 M+ companies worldwide.
Consistent score exceeding 940 out of 950 on UpGuard’s continuous third-party risk scans, showing strong defenses against misconfigurations and vulnerabilities. Always-on security, always in check.
RiskRecon rated us near-perfect score of 9.9 across nine cybersecurity domains, proving we don’t just talk security, we live it. Trusted, verified, and resilient.
With near perfect score, vendor trust validated. Panorays recognized our robust posture through external scans and automated assessments. Security you can count on.
A grade from SecurityHeaders. Strong headers, stronger defense. We earned top marks for protecting against common web threats right from the HTTP layer.
A grade on ImmuniWeb. Clean scans, zero weak spots. ImmuniWeb found no issues in our SSL/TLS setup, headers, or known vulnerabilities. That’s tight web security.
A+ from CryptCheck. Rock-solid cryptographic protocols, tested and proven. CryptCheck confirmed our TLS/SSL configuration is top-tier strong, current, and secure.
A+ on SSL Labs. End-to-end encryption, done right. SSL Labs awarded us their highest rating for our robust, secure SSL/TLS implementation.
Microsoft marketplace verified; safe by code, trusted by design, passed technical checks for malware, safe networking behavior, and clean package architecture.
Google CASA Tier 2, purpose-built for high-trust cloud platforms, verified, lab-tested, risk-rated Mindtickle to meet the highest cloud app security standards based on OWASP ASVS.
Certified by Salesforce AppExchange, Mindtickle passed code scans from Checkmarx and Chimera, validating our secure-by-design engineering for trusted, enterprise-ready performance.
Mindtickle is AWS Marketplace verified, where secure architecture meets cloud resilience. With hardened IAM policies, private subnet isolation, encrypted data flows, and auto-healing failovers, we deliver enterprise-ready security and always-on reliability.
From OWASP Top 10 scanning to hands-on penetration testing and OAuth scope audits. Mindtickle’s integration meets Zoom’s highest standards for security and privacy.
Mindtickle meets Slack Marketplace’s rigorous app review, including automated scanning, manual security testing, and architectural validation for trusted, secure integration.
Trusted by top-performing enterprises worldwide, Mindtickle is the enablement partner of choice, delivering secure, enterprise-grade solutions with proven impact across industries.
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