Precision medicine technology company scales a strategic onboarding experience for remote teams with MindTickle.
Challenges
- Onboarding process lacked structure to match company growth
- In-person training didn’t maximize time or resources
- Difficulty delivering consistent training and ensuring comprehension from remote sales team
- Continuous product development meant training quickly became outdated
Readiness Approach
- Over 20 formalized onboarding courses available on mobile app
- Presentation, demo and objection handling role-play scenarios
- Multiple-choice assessments to ensure comprehension and identify knowledge gaps
- A content library accessible any time in the field
Impact
- Consistent new hire experience regardless of location or cohort
- Maximize in-person training time with structured at-home study, classroom application, and relevant follow-up
- Improved understanding and development of competency levels
- Efficient use of resources, time and subject matter experts
