CM Group drives virtual onboarding and consistent messaging with MindTickle.

Challenges

  • Streamlining multiple enablement platforms
  • Entire company working remotely due to COVID-19
  • Onboarding new employees virtually
  • Continuing to train and motivate employees remotely

Readiness Approach

  • Consolidated platforms and created CM Group Knowledge Hub
  • Collaborative onboarding experience and regular updates
  • Roll out COVID-19 training remotely
  • Implement Missions to ensure consistent messaging

Impact

  • Fast and easy platform transition
  • Decrease in ramp time for customer-facing roles
  • Increased consistency in messaging
  • Employees onboarded and trained effectively

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