Enabling Faster, Scalable, and More Effective Onboarding with Mindtickle

 

Enabling faster and more effective onboarding with Mindtickle

About e-Builder

  • e-Builder Enterprise is a fully-integrated, owner-centric, cloud-based construction software focused exclusively on meeting the needs of facility owners and construction professionals.
  • An end-to-end Project Management Information Solution (PMIS) delivering outcomes from capital planning and design through commissioning.

Challenges

  • e-Builder develops and delivers cloud-based construction management software for facility owners and construction professionals to improve capital project outcomes.
  • With an expanding sales force, they knew how important it was to establish a streamlined and consistent onboarding process.
  • The challenge was that e-Builder’s existing onboarding program was not consistent at all, and definitely not suited for a quickly growing team.
  • The ramp time for new hires at e-Builder was suboptimal at best, and they needed a solution fast.

Solution

  • Faced with inconsistencies and gaps in their existing onboarding process, the e-Builder team knew they needed to create an automated and consistent onboarding program to set every rep up for success from day one.
  • With Mindtickle’s sales readiness platform, the e-Builder team would be able to establish
    a program that empowered managers to identify knowledge gaps within their teams, and coach accordingly.

Impact

  • After implementing a more effective training program, e-Builder saw a reduced time to revenue.
  • Managers at e-Builder had better visibility into individual competencies and skill gaps.
  • Sales managers were equipped with concrete data to fuel their coaching conversations.
  • Reps across the business were able to deliver clear and consistent messaging.
  • Sellers were decreasing their time to their first deals.

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