Elmo Motion Control enabled their reps to be more successful when interacting with customers by providing engaging knowledge from the start, developing their skills through role-plays and coaching, and supporting best practices with peer-to-peer learning.
About Elmo Motion Control:
- Global leading provider of high precision servo drives and multi-axis motion controllers
- Dedicated presence in eight countries with 300+ staff worldwide
Challenges:
- Small sales enablement team stretched thin by global sales operations
- Traveling to instructor-led onboarding delayed new reps’ productivity
- Managers lacked enablement support and guidance for coaching opportunities
- Enterprise information portal lacked communication, training and analytics capabilities
Solution:
- Data-driven platform facilitating content creation, distribution, consumption and analytics
- Virtual role-play allows reps to practice customer-facing scenarios
- Coaching templates help guide managers to lead more effective 1-on-1 sessions with reps
Benefits:
- Accessible and streamlined sales enablement and communication with reps in the field
- Personalized, effective field coaching sessions for better reps and front-line managers
- Greater visibility of reps’ improvement and engagement with training content over time
