Customer review: Fuze

Computer Software
501 - 1000
Ongoing Enablement

MindTickle is easy to use and I like their focus on “enablement-on-demand”

Overall Rating:
Likeliness to recommend the product: 9/10

About Fuze

Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.

What do you like best?

MindTickle is an easy to use and administer cloud-based sales effectiveness platform. As the leader for our enablement vision/strategy I like the focus on continuous product enhancements to help drive “enablement-on-demand”, simple configuration, analytics and reporting.

What do you dislike?

Being somewhat new to the market, it’s hard to find administrators/operations staff familiar with the platform. However, since the technology is so easy to administer/use, this is not a big issue.

Recommendation to others considering the product

Take time to meet with their executive team…they ultimately had the most impact on our decision to partner with MindTickle (confidence, credibility, genuine concern with our needs short/long term).

What business problems are you solving with the product?
What benefits have you realized?

In a hyper-growth start up, we need the ability to quickly create learning assets (curriculum series, courses, updates, missions) along with the ability for our sales leaders to coach and help certify our global sales force…especially new hires. Our enablement team is small so being able to scale, support the growing demands and stay one step ahead is critical. MindTickle continues to have a positive impact as we address these dynamics all while positively impacting new hire time to ramp and overall sales productivity.