Unisys Drives Adoption and Engagement

Industry: Computer SoftwareCompany Size: 10000+Use Case: Sales Enablement
Amy Lord

Amy Lord

Senior Analyst, Global Enablement

Mindtickle provided analytics and helped us drive results that proved to our leadership what global enablement is trying to accomplish.

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About Unisys

  • Unisys is a worldwide information technology company that provides a portfolio of IT services, software, and technology that delivers successful outcomes for the most demanding business and governments.
  • They’re among the largest government IT contractors, serving local, state, and federal agencies, as well as foreign governments.

The challenge

  • As Unisys has grown, so has the complexities of its sales training program.
  • With over 800 enablement employees worldwide, it needed to improve its processing tools to provide more robust reporting and role-specific training.
  • Unisys used multiple training platforms and manually assigned training, sent reminders, and tracked attendance in Excel spreadsheets.
  • Without automation, the process was too complex and had the potential for human error.
  • The Global Enablement team wanted to implement a user-friendly online learning platform for onboarding, training and coaching, content development, and reporting.
  • They reimagined their sales training process, researched solutions, and gained leadership buy-in to implement a new online training program.

The solution

  • Mindtickle was being utilized by Unisys’s HR department but had not been implemented in its sales training program.
  • The Mindtickle platform provided solutions to several challenges they faced.
  • With its leadership’s support, the Global Enablement team began the migration process of moving its third-party programs into Mindtickle.
  • In partnership with Mindtickle support and its third-party vendor, the importing process was seamless.
  • They began testing the new platform by launching small pilot programs.
  • After successful test launches, they developed a marketing plan to launch the platform to the entire go-to-market team.

The impact

  • One centralized, mobile-friendly platform
  • 100% participation by go-to-market team
  • Initial launch completed in ⅔rd the allotted time
  • Robust analytics and reporting
  • Universal accolades from the field
  • Leadership buy-in and engagement