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Measurable Improvements by using Mindtickle

🏆 KEY RESULTS

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reduction in time spent on global go-to-market training

Standardized metrics and certification paths across 20+ sales programs

Clear insights into sales performance tied to training engagement

The Challenge

Finastra needed a reliable way to measure the effectiveness of their global go-to-market training across a large, distributed sales team. With complex product knowledge and no consistent framework to track enablement impact, they lacked visibility into whether training efforts were driving sales performance.

The Solution

By implementing Mindtickle’s Readiness Index, missions, and assessments, Finastra built a structured, measurable enablement program. The platform helped them track knowledge retention, benchmark skill development, and correlate training engagement with performance outcomes across diverse sales roles.

Overview

Finastra is a global financial technology company that provides software solutions to banks, credit unions, and financial institutions of all sizes. Headquartered in London, Finastra supports innovation in lending, payments, core banking, and treasury through an open platform approach. Their mission is to unlock the power of finance for everyone by fostering collaboration and digital transformation across the financial services ecosystem.

HEADQUARTERS:

London

INDUSTRY:

Financial Services

COMPANY SIZE:

10000+

HEADQUARTERS: London

INDUSTRY: Financial Services

COMPANY SIZE: 10000+

Delivering a Consistent, Scalable Training Experience

RadNet set out to modernize its sales enablement approach with clear goals:

Deliver role-specific onboarding that aligns to individual learning needs and experience levels.
Transition from a traditional in-person model to a scalable, digital model.
Provide on-the-go access with mobile-friendly training for a remote, field-based team.
Reinforce learning through structured, ongoing training and everboarding.
Introduce consistent role-play practice to build confidence and improve sales conversations.
Enable fast updates on new offerings, pricing, and protocols to maintain accuracy and compliance.

“We knew our existing model was outdated and we needed a flexible, digital-first approach that met our team where they were. Mindtickle gave us the tools to build a scalable, highly impactful training experience.”

Lindsey Sanford
AVP of Sales & Marketing, RadNet

Solution: Implementing Mindtickle for an Adaptive Learning Approach

To meet these objectives, RadNet adopted Mindtickle as its revenue enablement platform.

RadNet partnered with Mindtickle because it centralized all of its sales enablement and training efforts into one platform. Now, they have a single place for onboarding, continuous training, role-plays, certifications, content, reporting, and more. With a large, remote-based team in the constantly changing medical device industry, RadNet needed a platform that could deliver consistent learning experiences, support on-the-go learning, verify knowledge, and adapt quickly to change.

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Splunk’s productivity managers developed “Cloud Heroes,” a course within Splunk Coach that helps reps formulate a positioning pitch. After watching a sample pitch and a short course, reps can record a pitch directly within Splunk Coach, submit it to their managers, and receive detailed feedback — all conveniently within Splunk Coach.
Assessments are also a big part of Splunk Coach. “We use coaching sessions to build a feedback model between our managers and our reps. The reps are coached by the managers, who can then better assess reps’ skills in order to prescribe extra studies or remediation,” said Saw.
Another objective Splunk put into motion with Splunk Coach was to increase engagement among learners. To that end, Splunk complemented its existing video-based learning library with Missions, Tasks, and other engaging Mindtickle activities that can be assigned in more consumable pieces so reps can learn on their own schedule.

Redefining the concept of training

Menemsha Group is no longer offering training as an “event;” instead, it takes a completely outcome-driven enablement approach. Some of its clientele were hesitant about this new approach, as they were already leveraging other training libraries available to anyone for free online. “It’s great to have a massive library of content, but you’re basically telling your salespeople that it’s okay for them to adopt anything they want,” said Fisher, “Part of an enablement platform is to get everybody on the same page with the same message following a common methodology.”

By delivering a platform that tracks key competency development, Menemsha Group’s clients can establish benchmarks for what good looks and sounds like, empowering employees to take skill-building into their own hands. Furthermore, preaching the importance of ongoing engagement via Mindtickle to truly impact performance, Fisher is positioning himself as a thought leader in his industry and differentiating Menemsha Group from its competitors.

Summary

Dan Storey, Director of Sales Training at Finastra, shares how Mindtickle helps measure the effectiveness of their global go-to-market training. With a sales team of 600 people and 20 training programs worldwide, Finastra uses the Sales Readiness Index, missions, and assessments in Mindtickle to track knowledge retention and application. This approach has led to a 70% reduction in global GTM training time.

Centralized, mobile-friendly platform

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reduction in time spent on global go-to-market training

Standardized metrics and certification paths across 20+ sales programs

Clear insights into sales performance tied to training engagement

Tied content usage directly to win/loss outcomes via CRM integration

Universal accolades from the field

Leadership buy-in and engagement

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Improvement in online training scores.

Game-Changing Revenue Enablement at Juniper Networks

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