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PLATFORM > Conversation Intelligence

Call insights to close
more deals

Conversation intelligence unlocks insights into each call to improve rep performance in the field

πŸ€“ BENEFITS

A clear picture of your sellers and buyers

Call recordings are analyzed and scored with AI Copilot to move as fast as your market. Copilot summarizes your calls, answers prospects’ questions, and even drafts your emails so you can focus on strategic selling.

πŸ”¬ Analyze every interaction

Score calls against winning sales behaviors like talk time, pace, and questions asked.

πŸ“’ Inform manager coaching

Surface call insights to managers so they can prioritize deals and reps to coach.

πŸ’‘ Understand your buyer

Track competitor mentions, objections, and questions your buyers have across calls and deals.

Turn conversations into conversions. Unlock key customer insights from every sales call.

πŸ“Š CALL INSIGHTS

Deeper insights into sales conversations

Score and analyze sales conversations automatically

Analyze sales conversations by automatically capturing, analyzing, and scoring buyer interactions with sellers.

AI-powered call reviews with actionable insights

Get faster call reviews and timely follow-ups with instant AI-generated action items and next steps.

360Β° view of sales

Provide sales leaders with a comprehensive view of their team’s opportunities, meetings, and performance to prioritize deal support.

chat

7 Reasons Your Sellers Need Call Recording to Hit Revenue Targets

πŸ“ˆ DATA-DRIVEN COACHING

Harness buyer data for targeted
sales coaching

Build a coaching program based on buyer interactions

Cultivate an impactful sales coaching culture grounded in real-world buyer interactions.

Boost collaboration with call interactions

Comment, tag, and leave notes on calls to share best practices and recommend opportunities for improvement.

AI-driven personalized coaching

Leverage AI to deliver personalized, data-driven coaching for each seller.

πŸ‘€ Customer Insights

Advance sales with customer and competitive insights

Centralize market & competitive insights

Build a repository for marketing and competitive intelligence via customer call snippets.

Craft winning strategies with competitive intelligence

Design effective sales and deal strategies with detailed competitive intelligence from Copilot.

Make data-driven decisions from buyer insights

Make informed decisions about new products, services, and features from real-world buyer interactions.

“Mindtickle has conversation intelligence built right into the platform. And, it’s integrated so it works well with the other products we use β€” including Salesforce.”

Sal Pecoraro
SVP Client Technology Solutions and Sales Readiness

πŸ‘‰ USE CASE

Enhance coaching & training to boost seller productivity

Leverage calls to deliver targeted coaching to reps who need it the most. AI-powered call analysis help managers prioritize the reps and deals that need coaching and support.

βœ…FEATURES

The features you need to improve seller productivity

Tap into sales conversations to understand winning behaviors and coach sellers

Call recording & transcription
Automate the recording and transcription of sales conversations.

AI-powered call scores
Score every call to understand sales effectiveness.

Deal coaching & collaboration
Coach reps on calls with embedded coaching forms.

AI Copilot
Ask questions, answer objections, and complete follow-ups with your call assistant.

CRM integrations
Integrate with leading CRMs like Salesforce and MS Dynamics to bring insights into existing sales workflows.

Set benchmarking
Set winning behaviors to track against reps like talk time, questions asked, pace, and more.

Mindtickle Call AI is part of our award-winning, all-in-one revenue enablement platformΒ 

πŸ“‚for your role

Conversation intelligence benefits
for revenue teams

In-field interactions inform relevant enablement programs

Sales-training

Be on every rep’s call, without being on every call

Fast-track follow-ups to accelerate deals

Customers 🫢 SUCCESS

How Fastmarkets uses Mindtickle to
digitize their competency framework

β€œCall AI has been instrumental in making sure the adoption is there. I think that’s really important to bring us 360, making sure that not only do we have clarity on what we’re focused on, but also making sure that we’re moving the needle with our sales people to make sure they can execute that as well.”

Anusha Purkis,
Director of Sales Enablement

🌏 CONVERSATION INTELLIGENCE RESOURCES

Reports, guides, and more

How To Choose A Conversation Intelligence Platform
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How To Choose A Conversation Intelligence Platform

How 10 of the Best Conversation Intelligence Software Solutions Stack Up
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How 10 of the Best Conversation Intelligence Software Solutions Stack Up

RESOURCES

Buyer’s Guide to Conversation Intelligence Solutions

Gain skill & deal insights with
conversation intelligence