About Nextep
- Nextep is an industry-leading IRS-certified Professional Employer Organization (PEO), dedicated to helping small and medium-sized businesses nationwide with our human resources, benefits, risk & compliance, and payroll services and expertise.
- Nextep elevates the employment experience for businesses by delivering cutting-edge technology, unbeatable expert support, and HR where you are.
- They help in Elevating the employment experience, to provide exceptional service through a commitment to integrity, technology, and people
The challenge
- Plans for rapid expansion meant an overhaul of the company’s new hire training and onboarding program was imperative.
- But with goals to expand into two new markets every year and hiring key to growth, face-to-face training at that pace and volume was untenable.
- At the same time, Nextep needed high-quality, effective training with consistent messaging across regions.
- Nextep wanted to take its onboarding and training program to the next level so it could more quickly meet sales goals as well as visibility into learners’ progress
The solution
- The Mindtickle Sales Readiness platform helps Nextep’s sellers achieve their potential so they’re ready to generate revenue in every customer interaction.
- Mindtickle’s comprehensive enablement suite delivers outcome-focused training so new hires are ready to perform quickly.
- They’re trained the way they learn through gamification, role plays, and microlearning.
- Success is measured, analyzed, and reported so managers can identify gaps in learning and take action to improve outcomes.
The impact
- 85+% adoption rate of Mindtickle
- Greater consistency in messaging and higher quality new-hire training
- Ramp time for new hires decreased from eight weeks to four
- Record sales in 2020 with new hires, despite pandemic lockdown