White Labelled Mobile Application is Mindtickle’s Platform related assistance through which Mindtickle assists the Customer to personalize the look and feel of Mindtickle’s mobile application of the Platform to align it with Customer’s brand identity. Mindtickle supports White Labelling of its mobile app which is limited to app branding. Mindtickle does not support app customization.
Mindtickle will provide 4 updates for the White Labelled Mobile App. One release per quarter during the validity of the Subscription term. However, in the interim if there are any issues or bugs in the White Labelled Mobile App, the Customer needs to report those to Mindtickle Support. Mindtickle after taking inputs from all stakeholders will decide if the issue is a critical issue or not. In case the issue is categorized as critical by Mindtickle, Mindtickle will provide an update after fixing the issue without waiting for the scheduled app update cycle.