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Learn How Cisco Leverages Mindtickle to Scale Coaching Efforts

🏆 KEY RESULTS
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week training rollout to 18,000 sellers

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engagement rate on integrated training feedback

Linked rep training performance to Salesforce revenue data

The Challenge

Cisco needed a scalable, efficient way to train thousands of sellers especially during critical business shifts like changes to compensation models. Traditional training methods lacked speed, visibility, and engagement.

The Solution

Mindtickle enabled Cisco to roll out high-impact training to 18,000 sellers in just six weeks. With customizable learning journeys, real-time feedback loops, and seamless integration with Salesforce, the platform helped activate skills quickly and measure training effectiveness across teams.

Overview

Cisco is a global leader in technology, powering secure connectivity and digital transformation for businesses of all sizes. Its innovative portfolio spans networking, cybersecurity, collaboration, and cloud infrastructure—enabling organizations to stay agile, resilient, and competitive in a rapidly evolving world. With a focus on driving outcomes through intelligent solutions, Cisco helps customers securely connect people, devices, and data across the globe.

HEADQUARTERS:

California

INDUSTRY:

Technology

COMPANY SIZE:

10,000+

HEADQUARTERS: California

INDUSTRY: Technology

COMPANY SIZE: 10,000+ 

Delivering a Consistent, Scalable Training Experience

RadNet set out to modernize its sales enablement approach with clear goals:

  • Deliver role-specific onboarding that aligns to individual learning needs and experience levels.
  • Transition from a traditional in-person model to a scalable, digital model.
  • Provide on-the-go access with mobile-friendly training for a remote, field-based team.
  • Reinforce learning through structured, ongoing training and everboarding.
  • Introduce consistent role-play practice to build confidence and improve sales conversations.
  • Enable fast updates on new offerings, pricing, and protocols to maintain accuracy and compliance.

“We knew our existing model was outdated and we needed a flexible, digital-first approach that met our team where they were. Mindtickle gave us the tools to build a scalable, highly impactful training experience.”

Lindsey Sanford
AVP of Sales & Marketing, RadNet

Solution: Implementing Mindtickle for an Adaptive Learning Approach

To meet these objectives, RadNet adopted Mindtickle as its revenue enablement platform.

RadNet partnered with Mindtickle because it centralized all of its sales enablement and training efforts into one platform. Now, they have a single place for onboarding, continuous training, role-plays, certifications, content, reporting, and more. With a large, remote-based team in the constantly changing medical device industry, RadNet needed a platform that could deliver consistent learning experiences, support on-the-go learning, verify knowledge, and adapt quickly to change.

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Redefining the concept of training

Menemsha Group is no longer offering training as an “event;” instead, it takes a completely outcome-driven enablement approach. Some of its clientele were hesitant about this new approach, as they were already leveraging other training libraries available to anyone for free online. “It’s great to have a massive library of content, but you’re basically telling your salespeople that it’s okay for them to adopt anything they want,” said Fisher, “Part of an enablement platform is to get everybody on the same page with the same message following a common methodology.”

By delivering a platform that tracks key competency development, Menemsha Group’s clients can establish benchmarks for what good looks and sounds like, empowering employees to take skill-building into their own hands. Furthermore, preaching the importance of ongoing engagement via Mindtickle to truly impact performance, Fisher is positioning himself as a thought leader in his industry and differentiating Menemsha Group from its competitors.

Summary

Cisco was undertaking a significant transformation of its sales enablement organization and shifting from a traditional L&D approach, with historically low adoption, to a more data-driven, experiential learning approach. Chris Jackson, Distinguished Architect, Global Strategy & Operations, talks about how Mindtickle is the perfect platform for their high-value programs. “We leveraged Mindtickle to roll out training to 18,000 of our sellers in six weeks,” Jackson said. Watch this video to learn how Cisco adopts a modern learning solution with powerful data-driven analytics for leadership with Mindtickle.

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Centralized, mobile-friendly platform

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week training rollout to 18,000 sellers

0 %+

engagement rate on integrated training feedback

Linked rep training performance to Salesforce revenue data

Universal accolades from the field

Leadership buy-in and engagement

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Improvement in online training scores.

Game-Changing Revenue Enablement at Juniper Networks

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🌏 CUSTOMER STORIES

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Mike Demmert
Head of Organizational Development
With Mindtickle, Signifyd embedded learning into a broader change management strategy. With features like interactive missions and asynchronous roleplays, the platform made skill development scalable, flexible, and more engaging for sellers and leaders alike....

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