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Learn How Formalized Onboarding Helped Chownow Reduce Time to First Deal by 50%

🏆 KEY RESULTS

Established formalized new hire training

0 %

of new reps closed their first deal 20 days faster

Increased engagement across the remote team

Drove productive and impactful manager-rep conversations

The Challenge

The team wanted to move beyond basic training formats and build a more comprehensive, data-driven curriculum that not only accelerated onboarding but also helped replicate the behaviors of top-performing reps.

The Solution

With Mindtickle, they implemented structured onboarding, used missions, coaching, and assessments, and began leveraging Readiness Index and Ideal Rep Profiles to personalize development and align performance with business goals.

Overview

ChowNow is an online food ordering platform that connects customers with local independent restaurants in the US. The marketplace helps with fair ordering for restaurants and diners and provides restaurant partners with key customer insights and marketing support.

HEADQUARTERS:

California

INDUSTRY:
Technology

COMPANY SIZE:

500+

HEADQUARTERS: California

INDUSTRY: Technology

COMPANY SIZE: 500+

Delivering a Consistent, Scalable Training Experience

RadNet set out to modernize its sales enablement approach with clear goals:

  • Deliver role-specific onboarding that aligns to individual learning needs and experience levels.
  • Transition from a traditional in-person model to a scalable, digital model.
  • Provide on-the-go access with mobile-friendly training for a remote, field-based team.
  • Reinforce learning through structured, ongoing training and everboarding.
  • Introduce consistent role-play practice to build confidence and improve sales conversations.
  • Enable fast updates on new offerings, pricing, and protocols to maintain accuracy and compliance.

“We knew our existing model was outdated and we needed a flexible, digital-first approach that met our team where they were. Mindtickle gave us the tools to build a scalable, highly impactful training experience.”

Lindsey Sanford
AVP of Sales & Marketing, RadNet

Solution: Implementing Mindtickle for an Adaptive Learning Approach

To meet these objectives, RadNet adopted Mindtickle as its revenue enablement platform.

RadNet partnered with Mindtickle because it centralized all of its sales enablement and training efforts into one platform. Now, they have a single place for onboarding, continuous training, role-plays, certifications, content, reporting, and more. With a large, remote-based team in the constantly changing medical device industry, RadNet needed a platform that could deliver consistent learning experiences, support on-the-go learning, verify knowledge, and adapt quickly to change.

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Redefining the concept of training

Menemsha Group is no longer offering training as an “event;” instead, it takes a completely outcome-driven enablement approach. Some of its clientele were hesitant about this new approach, as they were already leveraging other training libraries available to anyone for free online. “It’s great to have a massive library of content, but you’re basically telling your salespeople that it’s okay for them to adopt anything they want,” said Fisher, “Part of an enablement platform is to get everybody on the same page with the same message following a common methodology.”

By delivering a platform that tracks key competency development, Menemsha Group’s clients can establish benchmarks for what good looks and sounds like, empowering employees to take skill-building into their own hands. Furthermore, preaching the importance of ongoing engagement via Mindtickle to truly impact performance, Fisher is positioning himself as a thought leader in his industry and differentiating Menemsha Group from its competitors.

Summary

Cole Lindbergh, Sales Enablement Manager of Revenue Operations, shares how ChowNowaddressed the challenge of onboarding remote new hires without a formal program. By standardizing training, managers gained more time for meaningful conversations, and with Mindtickle, they created engaging modules and courses that went beyond traditional Zoom sessions. The result was a structured new-hire program that reduced ramp time and helped sellers close deals faster

0

Centralized, mobile-friendly platform

Established formalized new hire training

0 %

of new reps closed their first deal 20 days faster

Increased engagement across the remote team

Drove productive and impactful manager-rep conversations

Universal accolades from the field

Leadership buy-in and engagement

0 %

Improvement in online training scores.

Game-Changing Revenue Enablement at Juniper Networks

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🌏 CUSTOMER STORIES

Read more customer stories

Mike Demmert
Head of Organizational Development
With Mindtickle, Signifyd embedded learning into a broader change management strategy. With features like interactive missions and asynchronous roleplays, the platform made skill development scalable, flexible, and more engaging for sellers and leaders alike....

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