Wiley Boosts Engagement and Sales Readiness with Mindtickle’s Unified Platform
Reps can quickly find and use content, leading to higher engagement across teams.
Leaders now have clear visibility into what content performs and gets used.
Onboarding and training have become smoother and more efficient for everyone.
Overview
Wiley publishes books, journals and online learning tools that help students, researchers and professionals do their work better. They produce academic and professional content across science, technology, medicine, business and education, and package that content into courses, certifications and practical learning resources. Wiley’s customers include universities, professional associations, corporate learners and individual students who need trusted, practical information and training. Over time they’ve moved more of that content online and into subscription and learning products to meet how people actually learn today.
- Headquarters:
- New Jersey
- Industry:
- Publishing
- Company Size:
- 10000
My name is Vanessa Gerbrandt. My title is national trainer sales and success, and I'm with Wiley Publishing. We're using quite a few of the MindTickle solutions. Right now, we're actively using the LMS, Asset Hub, DSRs, and we're about to venture into AI role plays and Qual AI, which I'm really excited about. We've seen so much more engagement with the use of Asset Hubs, so our reps find it so much easier than our previous solution to find the collateral. There's an amazing keyword search in Copilot, which makes it so much easier than before. And I can track all of the engagement and see what assets are really landing with our learners, but also with our customers as well. If I were recommending MindTickle to appear, I would tell them how it's a one stop shop for all of their sales enablement needs. It has really consolidated so many different tech tools that we've had into one platform. And what I love about it too is that it's not just for sellers. We use this for customer success managers. I have marketing folks, editorial folks, product folks that come and use this platform in a variety of ways. Often times when we have somebody new coming on board, again not just sellers, they'll use some of the fundamental courses that we have in mind to learn about our products. So it's really for everyone.
Summary
Vanessa Garrabrant, National Trainer for Sales and Success at Wiley Publishing, shares how Mindtickle has become a core enablement platform across the organization. Wiley actively uses Mindtickle’s LMS, Asset Hub, and Digital Sales Rooms, with plans to expand into AI Roleplay and Call AI. Asset Hubs have driven stronger engagement by making it easier for reps to find and share the right collateral, while Copilot’s keyword search helps teams quickly locate what they need. Beyond sales, Mindtickle is used by customer success, marketing, editorial, and product teams, and supports onboarding through foundational courses—making it a single platform that enables learning and content access across the business.
