< BACK TO CUSTOMER STORIES
Improved visibility into learning retention and performance gaps
Enabled just-in-time coaching for deal, account, and opportunity reviews
Reduced manual effort by automating key enablement processes
Tied content usage directly to win/loss outcomes via CRM integration
Couchbase’s sales team was limited by a basic LMS that lacked structure, real-time insights, and measurable impact on performance. There was no clear way to tie learning to KPIs or identify what made their top reps successful.
By combining Mindtickle’s training modules with Call AI, they gained powerful insights into rep performance, from call quality to keyword usage helping managers focus coaching where it’s needed most.
Couchbase is a cloud database platform designed to support modern, data-intensive applications with high performance and scalability. It combines the flexibility of NoSQL with the power of SQL, enabling real-time data processing across cloud, mobile, and edge environments. Trusted by leading enterprises, Couchbase helps teams build responsive and resilient applications with low latency and high availability.
HEADQUARTERS:
California
INDUSTRY:
Software Development
COMPANY SIZE:
501-1000
HEADQUARTERS: California
INDUSTRY: Software Development
COMPANY SIZE: 501-1000
RadNet set out to modernize its sales enablement approach with clear goals:
“We knew our existing model was outdated and we needed a flexible, digital-first approach that met our team where they were. Mindtickle gave us the tools to build a scalable, highly impactful training experience.”
Lindsey Sanford
AVP of Sales & Marketing, RadNet
To meet these objectives, RadNet adopted Mindtickle as its revenue enablement platform.
RadNet partnered with Mindtickle because it centralized all of its sales enablement and training efforts into one platform. Now, they have a single place for onboarding, continuous training, role-plays, certifications, content, reporting, and more. With a large, remote-based team in the constantly changing medical device industry, RadNet needed a platform that could deliver consistent learning experiences, support on-the-go learning, verify knowledge, and adapt quickly to change.
Menemsha Group is no longer offering training as an “event;” instead, it takes a completely outcome-driven enablement approach. Some of its clientele were hesitant about this new approach, as they were already leveraging other training libraries available to anyone for free online. “It’s great to have a massive library of content, but you’re basically telling your salespeople that it’s okay for them to adopt anything they want,” said Fisher, “Part of an enablement platform is to get everybody on the same page with the same message following a common methodology.”
By delivering a platform that tracks key competency development, Menemsha Group’s clients can establish benchmarks for what good looks and sounds like, empowering employees to take skill-building into their own hands. Furthermore, preaching the importance of ongoing engagement via Mindtickle to truly impact performance, Fisher is positioning himself as a thought leader in his industry and differentiating Menemsha Group from its competitors.
Couchbase was looking for a robust Learning Management System (LMS) with more structured modules for learners and better features for analyzing performance. With Mindtickle’s Sales Readiness Index, they could unify all sales training into one place. Watch this video to hear how Couchbase uses Mindtickle to track learners’ performance in one place with their training modules using features like completion rates and knowledge retention and build their Sales Readiness Index.
Centralized, mobile-friendly platform
Improved visibility into learning retention and performance gaps
Enabled just-in-time coaching for deal, account, and opportunity reviews
Reduced manual effort by automating key enablement processes
Tied content usage directly to win/loss outcomes via CRM integration
Universal accolades from the field
Leadership buy-in and engagement
Improvement in online training scores.
Optional section for a short summary of the video
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< BACK TO CUSTOMER STORIES How Signifyd Drives Change Management with Mindtickle Download Story 🏆 KEY RESULTS Reduced manager time with AI Role Plays Improved leadership accountability through reporting Increased stakeholder confidence The Challenge Signifyd’s enablement team needed to drive behavior change across a distributed team without relying solely on traditional e-learning. Time-strapped managers also …
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< BACK TO CUSTOMER STORIES How Fastmarkets Uses Mindtickle to Digitize Their Competency Framework Download Story 🏆 KEY RESULTS Internal sales eNPS jumped from -16 to +22 Ramp-up time for new hires significantly reduced Consistent sales methodology adopted across the team Better alignment between sales and marketing during product launches The Challenge Fastmarkets was looking …
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< BACK TO CUSTOMER STORIES Learn How Formalized Onboarding Helped Chownow Reduce Time to First Deal by 50% Download Story 🏆 KEY RESULTS Established formalized new hire training 0 % of new reps closed their first deal 20 days faster Increased engagement across the remote team Drove productive and impactful manager-rep conversations The Challenge The …
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Training, content, & insights revenue teams need to win over buyers and close more deals.
