Vanessa Garrabrant, Wiley Publishing

“With Mindtickle, We have been able to formalize the onboarding process; using coaching forms has been a game changer for us,” says Vanessa Garrabrant, Trainer – Sales & Success at John Wiley & Sons. They can now set up parameters for scoring the new hires, which helps the managers follow the same process for every learner. Garrabrant also talks about how Mindtickle coaching forms and certifications help her better understand the learners’ performance and engagement in sales meetings and coaching sessions. Watch this video to learn how Mindtickle’s sales coaching solutions help sales reps kickstart their customer demos after completing certifications.