Information Requests Transparency Report

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Data protection laws across the globe have provisions that allow government agencies and public and data protection supervisory authorities to request user information for civil, administrative, criminal, and national security purposes.

GDPR, through new standard contractual clauses, requires data processors to maintain this information through a transparency report1. In this transparency report, we have shared information about the number and type of requests Mindtickle has received from government agencies globally, where permitted by applicable laws.

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Total information requests received

Requests received by Mindtickle from Government and Law Enforcement Entities

Period Authority Requests received Requests challenged Requests denied Requests accepted
No data to disclose Content disclosed Only non-content disclosed
Jan 2023 – Present US Subpoena 0 0 0 0 0 0
US Search Warrants 0 0 0 0 0 0
US Court Orders 0 0 0 0 0 0
US National Security Requests 0 0 0 0 0 0
Non-US Requests 0 0 0 0 0 0
Jan 2022 – Dec 2022 US Subpoena 0 0 0 0 0 0
US Search Warrants 0 0 0 0 0 0
US Court Orders 0 0 0 0 0 0
US National Security Requests 0 0 0 0 0 0
Non-US Requests 0 0 0 0 0 0
Jan 2021 – Dec 2021 US Subpoena 0 0 0 0 0 0
US Search Warrants 0 0 0 0 0 0
US Court Orders 0 0 0 0 0 0
US National Security Requests 0 0 0 0 0 0
Non-US Requests 0 0 0 0 0 0
Jan 2020 – Dec 2020 US Subpoena 0 0 0 0 0 0
US Search Warrants 0 0 0 0 0 0
US Court Orders 0 0 0 0 0 0
US National Security Requests 0 0 0 0 0 0
Non-US Requests 0 0 0 0 0 0
Jan 2019 – Dec 2019 US Subpoena 0 0 0 0 0 0
US Search Warrants 0 0 0 0 0 0
US Court Orders 0 0 0 0 0 0
US National Security Requests 0 0 0 0 0 0
Non-US Requests 0 0 0 0 0 0
Jan 2018 – Dec 2018 US Subpoena 0 0 0 0 0 0
US Search Warrants 0 0 0 0 0 0
US Court Orders 0 0 0 0 0 0
US National Security Requests 0 0 0 0 0 0
Non-US Requests 0 0 0 0 0 0

NOTE: Mindtickle has not received any requests for access to User Data by the U.S. or any Non-US Government and Law Enforcement Agencies in the period that is not covered in the above table.

Footnotes

Subpoena: Subpoenas are valid and binding legal demands for information or testimony issued by courts, lawyers, law enforcement agencies, or grand juries, usually without any substantive review by a judge or magistrate.

Search warrants: Search warrants may be issued by local, state, or federal courts upon a showing of probable cause and must specifically identify the place to be searched and the items to be seized.

Other court orders: Other court orders refer to valid and binding orders issued by local, state, or federal courts, other than search warrants or court-issued subpoenas.

National security requests: National security requests include National Security Letters (“NSLs”) and court orders issued under the Foreign Intelligence Surveillance Act (“FISA”).

Requests from Non-US Governments and Law Enforcement Entities: Non-U.S. requests include legal demands from non-U.S. governments, including legal orders issued pursuant to the Mutual Legal Assistance.

1Commission Implementing Decision (EU) 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council referenced into C/2021/3972, Mindtickle is required under below sections to maintain a transparency report –

  • Section III (Local Laws and Obligations in case of Access by Public Authorities) – Clause 15 (Obligations of the data importer in case of access by public authorities) – 15.1 Notification (c) – Where permissible under the laws of the country of destination, the data importer agrees to provide the data exporter, at regular intervals for the duration of the contract, with as much relevant information as possible on the requests received (in particular, number of requests, type of data requested, requesting authority/ies, whether requests have been challenged and the outcome of such challenges, etc.).
  • Section III (Local Laws and Obligations in case of Access by Public Authorities) – Clause 15 (Obligations of the data importer in case of access by public authorities) – 15.1 Notification (d) – The data importer agrees to preserve the information pursuant to paragraphs (a) to (c) for the duration of the contract and make it available to the competent supervisory authority on request.

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