Sub Processor Repository

Welcome to Mindtickle’s Sub-processor list page where we maintain a current list of sub-processors authorized to process personal data on the Mindtickle platform.

Name Address Subject Matter & Nature of Processing Data Locations
MindTickle Interactive Media Private Limited1 4th Floor, Solitaire World, Baner, Pune, Maharashtra 411045, India Product development and customer support India
Amazon Web Services, Inc. 410 Terry Avenue North, Seattle, WA 98109-5210, United States Secure cloud infrastructure and storage for the Mindtickle platform United States, Ireland, Japan, Singapore
Google LLC and affiliates 1600 Amphitheatre Parkway Mountain View, CA 94043, United States Communication with customers’ users and transcription United States
Sumo Logic, Inc. 305 Main Street
Redwood City, CA 94063, United States
Log monitoring and analytics United States
Mixpanel, Inc. One Front Street, 28th Floor, San Francisco, CA 94111, United States Platform event monitoring and analytics United States
Fullstory, Inc. 1745 Peachtree Street NE, Suite G, Atlanta, GA 30309, United States Analytics of user sessions on MindTickle United States
Zipy, Inc. 1010, Silliman Street, San Francisco, CA 94134, United States User session analytics and debugging United States
Nylas, Inc. 944 Market St, San Francisco, CA 94102, United States Email accounts integration and message delivery United States, Ireland
Jitterbit, Inc. 1301 Marina Village Parkway, Suite 201, Alameda, CA 94501, United States Integration platform between customers’ third-party applications and Mindtickle United States
Freshworks, Inc. 2950 S. Delaware Street, Suite 201, San Mateo CA 94403, United States Managing tickets for customer support United States
Atlassian Pty Ltd. Level 6, 341 George St, Sydney NSW 2000, Australia Production issues/incidents tracking and communication United States, Australia, Ireland, Singapore
Salesforce.com, Inc. 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States Customer account and relationship management United States
Gainsight, Inc. 350 Bay Street, Suite 100, San Francisco, CA 94133, United States Customer Success management platform United States
Marketo, Inc. 901 Mariners Island Blvd Suite 200, San Mateo, CA, 94404, United States Communication management with customers’ users and administrators United States
Qualtrics, LLC 333 W. River Park Dr. Provo, UT 84604, United States Product feedback and surveys United States

 

On July 26, 2022, Mindtickle will authorize the below sub-processors to process personal data on the Mindtickle platform. After authorization, these sub-processors will be added to the current list of sub-processors.

Name Address Subject Matter & Nature of Processing Data Locations
Snowflake, Inc. Suite 3A, 106 East Babcock Street, Bozeman, Montana 59715, United States Data analytics and insights United States, Singapore
Filestack, Inc. IDERA Headquarters
10801 N Mopac Expressway
Building 1, Suite 100
Austin, TX, 78759, United States
Media processing and transformation United States
Box, Inc. 900 Jefferson Avenue, Redwood City, CA 94063, United States Media conversion and transformation United States
Articulate Global, LLC 244 5th Avenue, Suite 2960, New York, NY 10001, United States Content creation and collaboration (Only for customers utilizing our CaaS subscription) United States

 

1 For Customers, where MindTickle Interactive Media Private Limited is a party to the Agreement, this entity is a processor and not a sub-processor.

Note: The duration of processing by these sub-processors will be as per the terms of the Agreement signed with the Customers. Subject to specific approval of corresponding customers, we may use additional sub-processors for processing personal data controlled by the said customer.

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