Browsers and Device Support

Mindtickle is built using web standards. It runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.

Supported Browser Versions

As of November 2022, we support the following browsers. We highly recommend updating your web browsers to the latest versions.

Mindtickle Platform

This includes Course, Quick Update, Checklist, Instructor-Led Training, Assessment, Mission, Coaching Session & Competency Assessment, Asset Hub, Call AI, and Spaced Reinforcement

Supported Browser Admin Site Learning Site
Chrome 30+ 49+
Microsoft Edge 79+ 79+
Safari 11+ 11+
Firefox 27+ 52+

Digital Sales Rooms

Supported Browser Admin Site Learning Site
Chrome 90+ 90+
Microsoft Edge 91+ 91+
Safari 14+ 14+
Firefox 78+ 78+

BoostUp Revenue Operations & Intelligence

Supported Browser Admin Site Learning Site
Chrome 84+ 84+
Microsoft Edge 100+ 100+
Safari 14+ 14+
Firefox 91+ 91+

Notes:

  • TLS 1.0 and TLS 1.1 protocols are disabled for Mindtickle. Please make sure your browser is compatible with TLS 1.2 or higher.
  • We ended support for Internet Explorer 11 on January 31, 2021.

Mobile App Support

  • iOS 13 and above
  • Android 5.0 and above

Note: Mission is not supported on the browser of iPad and mobile devices. We recommend using the Mindtickle mobile app to access Mission on iPad and mobile devices. For information about browser support for Mission, you can take a look at Best Practices for Mission.

On October 29, 2020, we discontinued support for recording Missions on Internet Explorer and Safari, as these browsers do not currently support HTML5. If you would like more information, please refer to this announcement.

Recommended Internet Speed

Video Quality Minimum Bandwidth Required Recommended Bandwidth
720p 2.5Mbps 3.5Mbps
480p 1.5Mbps 2Mbps
360p 750Kbps 1Mbps
240p 500Kbps 750Kbps

Note: Regardless of your browser type, you must have cookies enabled. You can also enable JavaScript if your browser supports it. You can check online for instructions on enabling cookies and JavaScript in your browser.

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