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Cookie Policy

Last Updated: February 27, 2025

This Cookie Policy describes how Mindtickle, Inc. and its affiliates use cookies and other similar technology on the Mindtickle platform provided to customers as part of Subscription Services.

This policy explains what cookies are, how we use them, the types of cookies we use, i.e., the information we collect using cookies and how that information is used, and how to manage the cookie settings.

What is a Cookie?

Cookies are text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help the website function correctly, make it more secure, provide a better user experience, understand how the website performs, and analyze what works and where it needs improvement.

How do we use cookies?

As with most online services, the Mindtickle platform uses first-party and third-party cookies for several purposes. First-party cookies are necessary to provide correct functionality and typically do not collect any of your personally identifiable data.

The third-party cookies are mainly for providing service functionality and logging the interactions as required for maintaining secure audit trail and debugging information to help keep the services secure.

List of cookies we use on the Mindtickle Platform

CategoryCookie NameDurationCookie Description
NecessarylsCname-prod1 hourThis cookie is created by Mindtickle. It is used for redirecting the user to the data center location associated with the customer instance of the Mindtickle platform.
Necessarymts2 hoursThis cookie is created by Mindtickle. It is used for authentication and session management.
NecessaryPlay_sessionSessionThis cookie is created by Mindtickle. It is used for session management.
Necessaryconnect.sidSessionThis cookie is created by Mindtickle. It is used for storing session ID utilized by Call AI for communication with the API gateway.
Necessary_csrf-prod30 daysThis cookie is created by Mindtickle. It is used for storing a unique token to prevent Cross-Site Request Forgery (CSRF) attacks.
NecessaryMtr30 days
This cookie is created by Mindtickle. It is used for storing data centre location associated with customer instance of Mindtickle platform to help route requests to appropriate region.
Necessary_localeSessionThis cookie is created by Mindtickle. It is used for storing the language selection of users in order to serve Mindtickle platform pages as per the language preference.
NecessaryuserLocale1 dayThis cookie is created by Mindtickle. It is used for storing the language selection of users in order to serve Mindtickle platform pages as per the language preference.
NecessaryEXP-feature1 dayThis cookie is created by Mindtickle. It is used for loading the code of newly launched features on the Mindtickle platform.
Necessarylearner_maintenance_*30 daysThis cookie is created by Mindtickle. It is used for displaying banner on the Mindtickle platform to communicate incident and maintenance related messages.
NecessaryJSESSIONIDSession

This cookie is created by Mindtickle. It is used for maintaining sessions used by interactive reports and dashboards in the Mindtickle platform.

NecessaryAWSELBSession

This cookie is created by AWS. It is used for routing user requests to the same backend server for the duration of their session.

Necessary_cf_bm1 hourThis cookie is created by Freshworks. It is used for Mindtickle support and the chat widget to identify and mitigate automated traffic from bots.
Necessary_fw_crm_v365 daysThis cookie is created by Freshworks. It is used for maintaining user session on Mindtickle support and chat widget.
Necessary_x_wSessionThis cookie is created by Freshworks. It is used for load balancing and directing user requests to the appropriate server within Mindtickle support and chat widget.
Necessary_helpkit_sessionSessionThis cookie is created by Freshworks. It is used for managing user sessions on Mindtickle support and chat widget.
Necessary_dd_s15 minsThis cookie is created by Datadog. It is used for logging actions and events that help identify debugging information needed to resolve reported issues.
Necessarydd_cookie_test_*1 minuteThis cookie is created by Datadog. It is used for testing whether the user’s browser supports cookie creation.
Necessary_mt_sp_id.e330400 daysThis cookie is created by Mixpanel. It is used for logging actions and events that help identify debugging information needed to resolve reported issues.
Necessary_mt_sp_ses.e33030 minsThis cookie is created by Mixpanel. It is used for logging actions and events that help identify debugging information needed to resolve reported issues.
Necessarymp_*_mixpanel365 daysThis cookie is created by Mixpanel. It is used for logging actions and events that help identify debugging information needed to resolve reported issues.
NecessaryCoachingSnowplowCollectorCookieName365 daysThis cookie is created by Snowplow. It is used for logging actions and events that help identify debugging information needed to resolve reported issues.
NecessaryContentSnowplowCollectorCookieName365 daysThis cookie is created by Snowplow. It is used for logging actions and events that help identify debugging information needed to resolve reported issues.
NecessarySnowplowCollectorCookieName366 daysThis cookie is created by Snowplow. It is used for logging actions and events that help identify debugging information needed to resolve reported issues.
Necessarywfx_unq100 daysThis cookie is created by Whatfix. It is used for user authentication to provide in-app guidance on the Mindtickle platform.
Necessary*_isSurveyAlreadyShown1 yearThis cookie is created by Whatfix. It is used for determining whether certain workflows related to in-app guidance have been completed by the user on the Mindtickle platform.

 

Last Updated: January 25, 2024

This Cookie Policy describes how Enable Us (by Mindtickle) and its affiliates use cookies and other similar technology on its marketing website located at the following link – https://www.enableus.com/.

This policy explains what cookies are, how we use them, the types of cookies we use, i.e., the information we collect using cookies and how that information is used, and how to manage the cookie settings.

What is a Cookie?

Cookies are text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help the website function correctly, make it more secure, provide a better user experience, understand how the website performs, and analyze what works and where it needs improvement.

How do we use cookies?

As with most online services, our website use first-party and third-party cookies for several purposes. First-party cookies are necessary to provide correct functionality and typically do not collect any of your personally identifiable data.

The third-party cookies are mainly for understanding performance and interactions, keeping the services secure, providing marketing website advertisements that are relevant to you, and, all in all, providing you with a better and improved user experience and helping speed up your future interactions with our website and the Mindtickle platform.

Type of cookies we use

  1. Necessary – Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
  2. Functional – Functional cookies help perform certain functionalities like sharing the website’s content on social media platforms, collecting feedback, and other third-party features.
  3. Analytics – Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
  4. Advertisement – Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

List of cookies we use on the Mindtickle Platform

CategoryDomainCookie NameDurationCookie Description
Necessary.linkedin.comli_gc6 monthsThis cookie is set by LinkedIn to store cookie consent preferences.
Functional.hubspot.com__cf_bm1 hourThis cookie is set by Cloudflare to support Cloudflare Bot Management.
Functional.linkedin.comlidc1 dayThis cookie is used by LinkedIn to set the lidc cookie to facilitate data center selection.
Functional.g2crowd.com__cf_bm1 hourThis cookie is set by Cloudflare to support Cloudflare Bot Management.
Functionalwww.g2.comAWSALBCORS7 daysThis cookie is set by Amazon Web Services for load balancing.
Functionalwww.g2.com__cf_bm1 hourThis cookie is set by Cloudflare to support Cloudflare Bot Management.
Functional.grow.clearbitjs.com_cfuvidsessionThis cookie is set by Cloudfare to distinguish individual users to apply Cloudflare WAF Rate Limiting Rule.
Functional.g2.comAWSALB7 daysThis is an an application load balancer cookie set by Amazon Web Services to map the session to the target.
Functional.hubspot.com_cfuvidsessionThis cookie is set by Cloudfare to distinguish individual users to apply Cloudflare WAF Rate Limiting Rule.
Analyticstracking.g2crowd.com_session_id14 daysThis cookie is set by G2 for storing a unique session ID that tracks visitors’ navigation for website improvement purposes.
Analytics.enableus.com_gcl_au3 monthsThis cookie is set by Google Tag Manager to experiment with the advertisement efficiency of websites using their services.
Analytics.enableus.com__q_state_NDfhNaW4kM53Cmmy1 year 1 month 4 daysThis cookie set by Qualified contains attributes identifying the website visitor and their interaction with the Qualified Chat Messenger.
Analytics.enableus.com_ga_*1 year 1 month 4 daysThis cookie is set by Google Analytics to store and count page views.
Analytics.enableus.com_ga1 year 1 month 4 daysThis cookie is set by Google Analytics to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
Analytics.enableus.com_gid1 dayThis cookie is set by Google Analytics to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
Analytics.enableus.com_gat_UA-*1 minuteThis cookie is set by Google Analytics for user behaviour tracking.
Analytics.enableus.comfs_lua1 hourThis cookie is set by FullStory and captures the timestamp of the last user action. It is used to assist with the FullStory session lifecycle, ensuring user activity extends the session.
Analytics.enableus.comfs_uid1 yearThis cookie is set by Fullstory used to track the user across sessions and pages.
Analytics.enableus.com_hjIncludedInSessionSample_33727021 hourThis cookie is set by Hotjar to determine if a user is included in the data sampling defined site’s daily session limit.
Analytics.enableus.com_hjSessionUser_*1 yearThis cookie is set by Hotjar to ensure that data from subsequent visits to the same site are attributed to the same user ID.
Analytics.enableus.com_hjSession_*1 hourThis cookie is set by Hotjar to ensure that subsequent requests in the session window are attributed to the same session.
Analytics.linkedin.comAnalyticsSyncHistory1 monthThis cookie is set by Linkedin to store information about the time a sync took place with the lms_analytics cookie.
Analyticsenableus.com_fs_uidneverThis cookie is set by Fullstory to create a unique anonymized user ID and used by Fullstory to record user session events for issue tracking, debugging, and analytics.
Analytics.g2.com_g2_session_idsessionThis cookie is used by G2 to set a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Analyticswww.g2.comevents_distinct_idsessionThis cookie is set by G2, which sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Advertisement.doubleclick.nettest_cookie15 minuteThis cookie is set by doubleclick.net to determine if the user’s browser supports cookies.
Advertisement.linkedin.comli_sugr3 monthsThis cookie is set by LinkedIn to collect user behaviour data to optimise the website and make advertisements on the website more relevant.
Advertisement.linkedin.combcookie1 yearThis cookie is set by LinkedIn from LinkedIn share buttons and ad tags to recognize browser IDs.
Advertisement.linkedin.comUserMatchHistory1 monthThis cookie is set by LinkedIn for LinkedIn Ads ID syncing.
Advertisement.www.linkedin.combscookie1 yearThis cookie is set by LinkedIn to store performed actions on the website.