Conversation Intelligence

Tap into sales conversations to understand winning behaviors and coach reps.

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Complete visibility into sales conversations

Drive systematic sales and meet your quotas.

Many businesses don’t know whether their talk tracks, content, or training best practices are being used in the field, or if they contribute to closed business. Mindtickle’s Call AI changes that by unlocking valuable insights you might otherwise miss.

Conversation intelligence: critical to your sales readiness program

Mindtickle conversation intelligence is integrated with its readiness platform, providing a single place for training, content, and coaching.

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Spread winning behaviors

Track individual and aggregate sales performance against proven top-selling behaviors.

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Achieve top performance

Tie in skill development from individualized coaching to maximize productivity.

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Individualize Coaching

Apply coaching, training, and reinforcement exercises informed by AI.

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Identify and fix deal risks

Address real-world behaviors that stop salespeople from winning deals.

Unisys made the shift from traditional sales enablement to sales readiness

The platform is very flexible; easy to tailor to the different needs we have across various teams, from both a content provider’s and a learner’s perspective, it’s also quite simple to use – especially with its very powerful mobile platform.
Sean Chu
Chief Strategy Officer
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Close more business now

Analyze sales conversations to find and replicate winning behaviors.

  • Automatically capture, analyze, and score buyer interactions with sellers
  • Use AI to identify buying signals, topics, themes, and deal risks
  • Review deals and base forecasts on real evidence from conversation intelligence
  • Integrate with your CRM to see a 360-degree view of accounts and opportunities

Build a coaching culture

Use data from real-world buyer interactions for more relevant and effective sales coaching.

  • Share conversation intelligence snippets to promote collaboration and idea-sharing
  • Deliver personalized coaching for each rep, informed by AI
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Understand the voice of your customer

Develop a library of marketing and competitive intelligence.

  • Share call snippets showing real-life reactions to go-to-market approaches, sales methodologies, and more
  • Get detailed intelligence about competitors and winning strategies
  • Inform decisions about new products and features with real-world data

Make sales enablement more accessible

Use in-field data to create individualized sales training and maximize rep productivity.

  • Measure competency trends to see the impact of coaching on seller productivity
  • Integrate with CRM data to connect skills with closed business
  • Compare individual and team performance to critical selling skills
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SALES COACHING GUIDE TO CONVERSATION INTELLIGENCE

57% of sales reps are expected to miss their quotas in 2021

Learn how to close the loop on your reps’ readiness efforts by using insights from real-world buyer interactions.

Download Guide

Explore all that you can do with Mindtickle’s
Sales Readiness Platform

Set performance goals, educate your team, create a coaching culture, track field
performance, and offer personalized solutions that improve long-term results.
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Sales Onboarding

Ramp new sales team members quickly through formal and informal learning techniques.

Continuous Learning

Create a continuous state of excellence through ongoing programs, missions, and content.

Manager-Led Coaching

Create a coaching culture through personalized coaching on deals and skills.

Account Strategy & Review

Leverage field evidence to inform your account conversion and growth plans.

Sales Kickoffs

Use kickoffs and live instructor-led sessions to accentuate knowledge and skill development.

Partner Enablement

Get your partners scaled quickly and keep them updated with your latest and greatest.

Sales Certification

Ensure reps are ready to carry out their skills on the field with pre-testing.

Voice of the Customer

Use call recording to identify and share market trends, customer needs, and ideas.

CALL AI CONVERSATION INTELLIGENCE CUSTOMER STORIES

Medallia Streamlines Onboarding with Mindtickle

The automation behind the process, the ease with which we can build and assign engaging and attractive courses, and all the support from the Mindtickle team… I’m not sure what
Sheryl Hughes
Director, Enablement Operations
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Infoblox Adopts a Single-platform Approach

Readiness doesn’t stop with program adoption or certification. With Call AI we are enabling the field with the tools for continuous improvement.
Doug Carabe
Content & Program Lead, Sales Enablement
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TurnKey Vacation Rentals Scales Pipeline Growth

MindTickle is a big step up from our previous training software, so our salespeople were all really impressed with the functionality when we first rolled it out to them
Brian Steele
Sales Training Manager
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Ready up with reports, guides, and more

Sign up for webinars and events, or check out our Resource Center.

Get true skill and deal visibility with conversation intelligence

Never lose another second of real-world insights with conversation intelligence.

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Get free access to the best sales-readiness content.

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