The recordings and transcripts provided by Call AI are a prime piece of business intelligence for me. This allows me to coach my team to more wins and emphasize what’s working for us.
With Call AI, we can capture every word of a customer call, which provides concrete direction on how to make our product better and also identify gaps where our sales team lacks understanding of our product or vision. This is a must have for any company and it truly fuels our growth.
“With Mindtickle, we can develop our IRP [ideal rep profile] to define what success looks like. Then we can determine where reps need help, whether it’s presentations, a communication skill gap, or something else. Call AI will help us
identify those gaps and let us provide the coaching to close those gaps and close more deals.”