Mindtickle is Critical to Medallia’s Onboarding Process

Rahul Mandapati on May 4, 2023

Matt Payne, Medallia

Medallia was looking for a new solution to better support and streamline its sales onboarding process. With Mindtickle deployed, Medallia began to see some positive results in its onboarding overhaul, not just among the sales team. Medallia’s professional services, customer success, and marketing teams benefited as well. Matt Payne, Sales Enablement Leader at Medallia, shares how they are using Mindtickle for sales enablement onboarding training with missions and role-plays. They also leverage Call AI to improve sales communication performance behaviour, collect data points, and improve manager coaching.

Medallia Streamlines Onboarding with Mindtickle

info info on May 4, 2023

The automation behind the process, the ease with which we can build and assign engaging and attractive courses, and all the support from the Mindtickle team… I’m not sure what else we could ask for from a sales readiness platform.

Impact on Revenue for Infobip

Rahul Mandapati on April 23, 2023

Hrvoje Gabelica, Infobip

Infobip leverages Mindtickle Content for all the training of its revenue teams –– including account executives to mid-market teams –– and partnerships teams, which covers around 3000 people globally. Hrvoje Gabelica, Global Head of Sales Enablement at Infobip, talks about how they’ve leveraged Mindtickle to automate onboarding and coaching for sales teams and partners. “We’ve reduced ramp up time for onboarding from nine months to six months,” says Gabelica. He also talks about how they plan to use Mindtickle to scale strategic initiatives. Learn more about how Infobip used Mindtickle to impact revenue.

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