Description of Platform:
Description of Subscription Services Packages:
Comprehensive training, micro-learning and certification
Engage teams with gamified learning programs and an easy-to-use interface. Create custom assessments and certifications, and measure and improve on each team’s capabilities through data analytics and reports.
Essential Package includes the following modules:
Essentials plus skills development with scenario-based practice and coaching
Give Users the confidence to handle any situation with virtual role-plays and simulated Customer scenarios. Managers can deliver structured feedback to improve skills and drive consistent messaging.
Professional Package includes the following Modules:
Professional plus unlimited field coaching, auto-remediation and analytics
Create a structured coaching program where managers can conduct effective and continuous 1:1 coaching. Use data to track growth across competencies and develop competency maps to identify areas for remediation.
Premier Package includes the following Modules:
MindTickle’s spaced reinforcement combines the approaches that drive engagement and long-term knowledge retention by automatically delivering short, personalized and gamified challenges (consisting of scenario-based questions) at intelligently spaced intervals.
MindTickle’s Salesforce integration enables Salesforce users to engage with their MindTickle training experience directly within the Salesforce platform, and access contextually aware training within each of their Salesforce opportunities.
Virtual Role-plays help sales organizations drive consistency through a combination of role-play exercises for pitches, demos, emails, and other customer interactions, and automatic assignment of microlearning to address areas in need of remediation.
Field Coaching enables organizations to create coaching templates for different sales scenarios, giving managers a prescriptive approach to define, measure and track the skills and capabilities salespeople need to be successful. Remediation training can then be assigned on the basis of observed behaviors.
Call AI is an automated conversational-intelligence solution for evaluating Customer’s sales calls. It is designed to make Customer’s sellers more effective at their moments of truth with a focus on helping improve key revenue metrics, such as quota attainment, ramp time, and rep productivity by driving critical sales processes and best practices. Call recordings will be subject to applicable laws as set forth at https://www.mindtickle.com/privacy-policy/.
White Labelled Mobile Application:
White Labelled Mobile Application is MindTickle’s Platform related assistance through which MindTickle assists the Customer to personalize the look and feel of MindTickle’s mobile application of the Platform to align it with Customer’s brand identity. MindTickle supports White Labelling of its mobile app which is limited to app branding. MindTickle does not support app customization, as further described in https://www.mindtickle.com/white-label-application-description-scope/.
MindTickle provides Standard and Premium Support as described in https://www.mindtickle.com/support-services/ and as per scope mentioned below.