Description of Platform:
Description of Subscription Services Packages:
Essentials:
Comprehensive training, micro-learning and certification
Engage teams with gamified learning programs and an easy-to-use interface. Create custom assessments and certifications, and measure and improve on each team’s capabilities through data analytics and reports.
Professional:
Essentials plus skills development with scenario-based practice and coaching
Give Users the confidence to handle any situation with virtual role-plays and simulated Customer scenarios. Managers can deliver structured feedback to improve skills and drive consistent messaging.
Premier:
Professional plus unlimited field coaching, auto-remediation and analytics
Create a structured coaching program where managers can conduct effective and continuous 1:1 coaching. Use data to track growth across competencies and develop competency maps to identify areas for remediation.
Spaced Reinforcement:
MindTickle’s spaced reinforcement combines the approaches that drive engagement and long-term knowledge retention by automatically delivering short, personalized and gamified challenges (consisting of scenario-based questions) at intelligently spaced intervals.
CallAI:
CallAI is an automated conversational-intelligence solution for evaluating Customer’s sales calls. It is designed to make Customer’s sellers more effective at their moments of truth with a focus on helping improve key revenue metrics, such as quota attainment, ramp time, and rep productivity by driving critical sales processes and best practices. Call recordings will be subject to applicable laws as set forth at https://www.mindtickle.com/privacy-policy/
White Label:
White Label Application is MindTickle’s Platform related assistance through which MindTickle assists the Customer to personalize the look and feel of MindTickle’s mobile application of the Platform to align it with Customer’s brand identity. MindTickle supports White Labeling of its mobile app which is limited to app branding. MindTickle does not support app customization, as further described in https://www.mindtickle.com/white-label-application-description-scope/
Support Services:
MindTickle provides Standard and Premium Support as described in https://www.mindtickle.com/support-services/ and as per scope mentioned below.
Standard Support:
Premium Support: