About PreSales Academy:
- The PreSales Collective focuses on building a community for people within presales and providing training for career changers through PreSales Academy.
- The academy offers a training program to equip career changers with the knowledge and resources needed for their job search.
- Detailed one-on-one coaching is provided by experienced sales engineers who volunteer as Career Advisors.
The challenges:
- Growing demand for PreSales Academy led to re-evaluating their current processes.
- The virtual training sessions scheduled at specific dates and times were inflexible and inconvenient for students, trainers, and volunteer coaches.
- Coaches provided feedback in a single document with over 10 parameters, which became overwhelming for students to understand.
- The lack of standardized feedback hindered the students’ ability to improve effectively.
The solutions:
- Virtual training delivery: Mindtickle allows PreSales Academy to deliver the self-paced training phase virtually, enabling students to learn at their own convenience. This eliminates the need for scheduled training sessions and provides flexibility in learning.
- Personalized recommendations: As learners complete training, Mindtickle recommends additional content and training based on their performance. This personalized approach helps students reinforce knowledge gaps and further enhance skills.
- Resource library: PreSales uses Mindtickle to deliver a resource library to students. This library enables students to browse and access all available content, empowering them to self-serve their learning needs.
- Virtual role-plays and coaching: Mindtickle’s virtual role-plays simulate interview scenarios. Students submit their responses, which are recorded and scored by Mindtickle’s AI-powered system. This feedback helps students perfect their pitch. Additionally, Mindtickle’s coaching forms facilitate quantitative and qualitative feedback from presales experts, streamlining the coaching process.
- Progress monitoring and evaluation: Stremic, along with PreSales experts, monitors students’ progress through Mindtickle’s comprehensive dashboards and reports. The system provides role-play and coaching scores, evaluating and tracking student performance as they progress through each phase.
The impact:
- Mindtickle enabled PreSales Academy to scale its training program, resulting in an 84% increase in student enrollment in two years.
- Students’ scores in demo role-plays increased by an average of 22% due to targeted training and learning.
- PreSales Academy received a 95% average student satisfaction rating and five-star reviews from graduates on review sites.
- Graduates of PreSales Academy experienced an average salary increase of $80,000, with a median salary exceeding $118,000.
The vision for PreSales Academy:
With the successful growth and demand, PreSales Academy plans to scale the organization further and continue refining the program using online training, role-plays, and coaching through the Mindtickle platform.
