How Fastmarkets Uses Mindtickle to Digitize Their Competency Framework

Rahul Mandapati on June 12, 2023

Anusha Purkis, Head of Sales Enablement, Fastmarkets

Fastmarkets, a company providing market data and analysis, has been using Mindtickle to streamline its onboarding process and enhance its sales coaching capabilities. Anusha Purkins, Head of Sales Enablement, says Mindtickle helped their internal EPS score for sales jump from -16 to +22. Additionally, Fastmarkets leveraged Mindtickle to create prescriptive coaching programs and Call AI to empower reps with self-assessment and immediate application of learnings. This comprehensive approach has provided significant impact, including a certified sales enablement program, increased average order value, and improved go-to-market alignment.

Learn How Formalized Onboarding Helped Chownow Reduce Time to First Deal by 50%

Rahul Mandapati on May 6, 2023

Cole Lindbergh

ChowNow faced the challenge of onboarding remote new hires without a formalized program. With standardized training, there was room for impactful manager conversations too. “With Mindtickle, the ability to create modules and courses that introduce certain topics can be more beneficial in some ways than just listening to someone talk about it on a Zoom call,” says Cole Lindbergh, Sales Enablement Manager, Revenue Operations, ChowNow. Watch this video to learn how ChowNow was able to create & deploy a robust new-hire training program that decreased time from new hire first to deal.

Okta Sees a 33% Reduction in Onboarding Time with Mindtickle

Rahul Mandapati on May 5, 2023

MichaelAnthony Capri, Okta

Okta has multiple teams, like pre-sales and CSMs, so their biggest challenge was onboarding for these teams. Okta believes in the “sales everboarding” of their teams, where they believe in a continuous onboarding process that lasts beyond a new hire’s first few days. MichaelAnthony Capri, Technical Enablement Senior Program Manager at Okta, talks about how they used the Mindtickle series and quick updates to set a path for the onboarding process and to train learners from a value-selling POV. Watch this video to learn more about how Okta leverages Mindtickle to decrease the sales ramp-up time with a more organized and structured onboarding process.

Okta Realizes Higher Mindtickle Adoption and Improved Usability

Rahul Mandapati on May 5, 2023

Ariel Elliott, OKTA

Okta was looking for a robust sales enablement and onboarding program for their sales team that allowed for a faster ramp to productivity. They were not only looking for a platform with different features but with better usability of those features with more control and visibility for the managers. In this video Ariel Elliott, Curriculum Director at Okta, talks about how Mindtickle provides better control in the backend for learners’ modules, helping them to track the completion rates, resulting in higher adoption.

Mindtickle is Critical to Medallia’s Onboarding Process

Rahul Mandapati on May 4, 2023

Matt Payne, Medallia

Medallia was looking for a new solution to better support and streamline its sales onboarding process. With Mindtickle deployed, Medallia began to see some positive results in its onboarding overhaul, not just among the sales team. Medallia’s professional services, customer success, and marketing teams benefited as well. Matt Payne, Sales Enablement Leader at Medallia, shares how they are using Mindtickle for sales enablement onboarding training with missions and role-plays. They also leverage Call AI to improve sales communication performance behaviour, collect data points, and improve manager coaching.

Wiley Publishing Talks About the Mindtickle Experience.

Rahul Mandapati on April 29, 2023

Vanessa Garrabrant, Wiley Publishing

“With Mindtickle, We have been able to formalize the onboarding process; using coaching forms has been a game changer for us,” says Vanessa Garrabrant, Trainer – Sales & Success at John Wiley & Sons. They can now set up parameters for scoring the new hires, which helps the managers follow the same process for every learner. Garrabrant also talks about how Mindtickle coaching forms and certifications help her better understand the learners’ performance and engagement in sales meetings and coaching sessions. Watch this video to learn how Mindtickle’s sales coaching solutions help sales reps kickstart their customer demos after completing certifications.

Cloudtalk Uses Mindtickle for Onboarding

Rahul Mandapati on April 27, 2023

Celia Bruche, CloudTalk

CloudTalk was initially looking for something other than an integrated sales onboarding and training platform. After choosing Mindtickle for onboarding, They began understanding the benefits of combining an LMS (Learning Management System) and CMS (Content Management System) in one tool. Celia Bruche, Sales Enablement Director at CloudTalk, talks about how their team now uses Mindtickle for different processes, including sales onboarding, coaching, and storing and sharing content internally and externally. Watch this video to learn more about how the CloudTalk team reduced the ramp-up time for onboarding with Mindtickle.

Aurigo Leveraged Mindtickle for Structured Sales Enablement and Onboarding of their GTM Team

Rahul Mandapati on December 11, 2022

The Mindtickle team has not just been a partner to me but also everyone at Aurigo who has been trying to work on their respective focus areas. It can be overwhelming for anyone who has to get things done without the necessary support, so that’s been a great lift off of my shoulders to feel like Mindtickle is there to answer those questions and be supportive to the Aurigo team.

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