SecureAuth case study

SecureAuth establishes best practices and certifies reps are ready to sell with MindTickle.

Challenges

  • Disconnected approach to enablement across multiple systems
  • Content was out of date with no ability to track engagement
  • Reps struggled to find relevant information quickly

Readiness Approach

  • Weekly updates and communication from the enablement team
  • Automated user-sync between MindTickle and Salesforce
  • Virtual role-plays to practice customer-facing scenarios and develop and certify skills
  • Analytics identify leaders and laggards within the sales org based on performance and engagement

Impact

  • Established best practices and periodically ensures reps are on-message
  • Reduced admin overhead and accelerated the onboarding experience with MindTickle and Salesforce user-sync
  • Ensured consistent adoption of enablement programs through steady stream of communication

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